GENERAL CONDITIONS – ACCOMMODATION

  1. The daily rate includes four people and a car parking space. If the maximum occupancy of each accommodation permits, the extra person price will be charged to the 5th, 6th and 7th person.
  2. The accommodation booked shall be at the Guest’s disposal only for the arrival day as indicated on the booking. Guests’ failure to arrive and occupy the accommodation within this term will be interpreted by the Portofelice Management as voluntary renunciation and the accommodation may consequently be re-let to others, without entitling the Guest for a refund.
  3. The maximum permitted accommodation occupancy is as follows: Suite Home = 4 people; Maxi Home and Silver Home = 5 people; Golden Home = 7 people; Bungalow = 5 people; Chalet, Chalet Wilma and Chalet Paradiso = 6 people; Cottage Deluxe = 7 people; Royal Home = 7 people
  4. The Management reserves the faculty to change the number of the accommodation, provided the type chosen remains unchanged. It also reserves the faculty to change the internal layout of the accommodation, inventory and the type and location of the parking space, etc. from year to year, without being obliged to notify the guest. Accommodation of the same type, equipped with different facilities is located in different areas around the campsite. Photographs in brochures or on the website are provided as examples and do not
    represent all the characteristics or types available.
  5. The accommodation must be left clean and tidy, in the same conditions as it was in when the guest takes possession of it, otherwise a € 50.00 (except for kitchenette) or € 80.00 (kitchenette included) cleaning supplement will be charged. The guest will be charged for breakages and damage to the accommodation.
  6.  The Portofelice Management will consider the net sum received as a downpayment.
  7. The accommodation fee must be settled the arrival day. (cash office opening hours: 8.00 a.m. – midday and 5.00 to 7.30 p.m.). The holiday can be paid in cash for a maximum amount of 2999,00 €. Any difference must be settled using credit (No Diners and AMEX)/debit cards, bank cheques.
  8. The Management has the right to ask for a deposit of 100,00 € anytime of the stay.
  9. In the event of late arrival or early departure, the days on which the accommodation is not occupied must nevertheless be paid.
  10. Day guests will be charged a “Daily visitor” fee as shown on the price list.
  11. The Campsite declines all responsibility in the event of power or water supply failure, etc. due to causes beyond the Campsite Management’s control. Consequently, Guests may not forward claims for compensation or full or partial reimbursements of the booking fee.
  12. The Campsite Management reserves the faculty to close the swimming pools or other sports facilities for routine or extraordinary maintenance, without the Campsite being obliged to pay any refund or compensation for damage .
  13. In the event of malfunction, repairs or replacements of the equipment provided such as air conditioning, satellite TV, refrigerator, television and safe for over 24 consecutive hours, the Management will apply a €5.00 /day (Five Euros a day) discount.
  14. It is forbidden to erect tents and the like next to the accommodation.
  15. For repairs or inspections inside accommodation, staff authorised by the Management may enter even when guests are absent.
  16. Minors will only be admitted when accompanied by an adult.
  17. It is hereby specified that pursuant to Art. 59, letter M) of Legislative Decree 206/2005 the right of withdrawal for consumers does not apply.
  18. The Parties hereby acknowledge and declare that this agreement is governed by Italian law.
  19. The Parties also agree that the sole place of jurisdiction for any dispute arising from the interpretation and execution of this agreement shall be the Court of Venice